Extremely disappointed

Job no: ***7<br> My sony xperia Z5 compact had a cracked/broken screen, On the 7th of March 2016 my husband took it to vodacom in hatfield for repairs. They sent a msg on the same day that the phone was in repairs and it would take 7 days to repair, the 7 days passed and on the 17 th of March my husband called to check how far they were with repairs, they said they are waiting for one part to arrive and the repairs will be done by Friday the 18th or Tuesday the 22nd of March. The Friday and Tuesday passed without any communication/ feedback. Then on the 6th of April my husband called again to check what the problem might be, they took him from pillar to post and gave him the technicians number who said that the phone was sent back to vodacom hatfield. I'm extremely disappointed with vodacom and even regret upgrading my contract with them. i cannot even used my microsim card as i have no other phone that accepts micro sim card so basically i'm paying for airtime that i'm not even using.