AVdW
Alex Van der Walt

1 reviews | Active since Jul 2016

12 Apr 2017, 17:05

Extremely bad services

<p>I'm struggling since April 01 2017 to upgrade every time I phone they say they do have stock then I wait 3 days. When I phone vodacom that say the phone is on back order I choose a phone that they say is in stock. I wait 3 days phone them same story the phone is on back order. When I speak to a team leader they told me it is not her problem is thesis because I'm white!</p>

0
Replies (2)
Vodacom
Vodacom's reply12 Apr 2017, 17:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply12 Apr 2017, 17:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,