HV
Hennie V

1 reviews | Active since Dec 2020

19 Jul 2022, 17:18

Extremely Bad Service* Vodacom

I have lodged a complaint on hello peter so that our people that are tired of the really poor or bad however you want to put it receive from businessess in our country that don't give a damn about us, the people that support them! Why do we continue supporting these businesses? Vodacom is one of the many companies that can really do better and look after their customers. I got a call after my complaint and then send the person emails to show what problems I have with screen shots, he said yes it is a huge problem, will escalate it to their technical support department and that was it, nothing till today I have issues. It just give you and Idea why I said that their services are really up to ****! I can't put it in a nicer way! Shame on you Vodacom!

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Replies (1)
Vodacom
Vodacom's reply20 Jul 2022, 08:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team