SvdM
Suzette van der Merwe
1 reviews | Active since Oct 2022
27 Aug 2024, 10:57
EXTREMELY BAD SERVICE - VODACOM.
The absolute WORST company to deal with!! I have 3 businesses and we use 7 Vodapay card machines. Did you know that they do a yearly audit and ***** investigation and for that time they make your machines inactive? You cannot use the machines, but you have to pay for it, regardless. And ater 3 weeks, it is still inactive and NOBODY gets back to me, despite 3 e-mails and 4 calls. DISGUSTING COMPANY!!!
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Replies (1)Vodacom's replyOfficial
27 Aug 2024, 12:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Aug 2024, 12:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
