SvdM
Suzette van der Merwe

1 reviews | Active since Oct 2022

27 Aug 2024, 10:57

EXTREMELY BAD SERVICE - VODACOM.

The absolute WORST company to deal with!! I have 3 businesses and we use 7 Vodapay card machines. Did you know that they do a yearly audit and ***** investigation and for that time they make your machines inactive? You cannot use the machines, but you have to pay for it, regardless. And ater 3 weeks, it is still inactive and NOBODY gets back to me, despite 3 e-mails and 4 calls. DISGUSTING COMPANY!!!

0
Replies (1)
Vodacom
Vodacom's reply27 Aug 2024, 12:03
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team