GF
Gavin F
1 reviews | Active since Sept 2019
22 Aug 2022, 11:27
Extremely bad service from vodacom
I called vodacom regarding my vodaypay kwika speed point for activation.
The lady who was assisting me by the name of Nomonde was very rude to me and my device has not been activated and no one has an explanation for me including her superiors Zintle/ chief operations and their key accounts manager.
Am i going to get assistance?
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Replies (2)GF
Gavin F's updateReviewer Update
22 Aug 2022, 11:29Can someone explain to me why I don't get any service
GF
Gavin F's update22 Aug 2022, 11:29
Reviewer Update
Can someone explain to me why I don't get any service
Vodacom's replyOfficial
22 Aug 2022, 11:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Aug 2022, 11:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team