Extremely bad service from Vodacom Data Coverage technicians.

My name is David J van der Merwe. Residing in White River Mpumalanga. I Logged a complaint at Vodacom on the 30th December 2021 with Monique at Bull Cellular in Centurion, about Data coverage in Whiteriver. Mpumalanga. On the 7th January 2022 the technicians wanted to know the GPS Co-ordinates of where I live, but only since I had to enquire again. On the 17th January Monique logged another request. On the 24th January 2022 Monique again logged another request. She gave me the number to call the technicians. a person by the name off Kelebogile Duiker. *** Opt. 1. The person on the line then told me there is more than one Kelebogile working there. Unless I know which one to talk to, the couldn't help me. They appeared to be totally *********** and it seemed they had no clue about the request. On the 27th January 2022 Monique gave me the number for Mpho ***. I spoke to him. He asked me some questions about the area etc. Today it is the 01 February 2022. Nothing happened until now. I spoke to Mpho this morning. He said he is still waiting for the technicians. It can take 7 to 14 days. This is not acceptable. I want my Data contract cancelled with now penalties paid for I had no use of it for two months now. Only if that happens, I will have this posting removed. Or maybe not.