EXTREMELY BAD SERVICE FROM VODACOM 4U GATEWAY

I am extremely dissatisfied and disappointed with the service I received at Vodacom4u at the gateway branch.

The service from not only the sales staff but also the manager was very poor. My home internet was not working for more than 5days and I was promised my home internet to be working by the end of the week, however it wasn't.

When I went through go report this for the second time, I received comments that were unhelpful and when I asked for some sort of temporary solution until the matter is resolved, I was ignored and said to go ahead and complain to whoever I want to.

Eventually I was given some temporary data until the matter was resolved but this was only after much arguments took place.

I left feeling the same way as I did in the start, frustrated and unhappy with the fact that I still have no data after paying for my contract and being told it will definitely work.

Unfortunately, I am now stuck with the contract as I am being told I will not be able to cancel yet I was initially told by Nivesh that I could cancel if it didn't work. I won't be dealing with this company in future. VERY BAD EXPERIENCE WITH THE MANAGER WHO DIDN'T GIVE HIS NAME FROM VODACOM 4U GATEWAY MALL AND NIVESH.