1 reviews | Active since Dec 2012
Extremely Bad Service from the Store Assistant
On 29-02-16 17:30 iwent to request for sim replacement was told that they have system was down of that was the lady who help me.the next day i went there again with the same request i stood there for almost 30 minutes with out been attended to.I was only told to take a sit .On 02-03-16 i went there for same request i stood by the counter the i was only attended to after 10 min and the lady again told me the system was down i had to tell pls check.Then i was told to stand aside she will attend to me later.Later the manager came just to be told that they are out of stock of the sim cards.I him whom should i believe because at first the lady told me the system is down and she told me to stand aside later you come you tell they are out og stock.<br> <br> Vodacom Team- Could you pls assist as i need a sim replacement urgently.If possible you may delivery it @ vodcom 4U sunnypark then i collect it after 5PM.<br> <br> if you may contact me urgently as me on *** <br> <br> Regards,<br> <br> Abel Chipuma
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
