1 reviews | Active since Dec 2016
Extremely Bad Service Experience
<p>I purchase a 3G ****le from Vodacom a few months ago and up to todate it is still not working. I have been back and forth to Vodacom shops for assistance however they keep on referring me to my computer specialist. My notebook has been tested by my specialist and all is working 100%. The connection was tested with a Universal ****le and all worked 100%. This tells me that the Vodacom ****le I have is faulty. When will someone from Vodacom take responsbility to sort out my issue. I am paying a monthly fee for which I get NO SERVICE. Secondly, we stay on a farm outside Randfontein requesting signal confirmation as the signal is extremely bad - I have logged many service requests, however I have only kept the last two numbers: (1-HDVATQS, 1- ********** 2242).</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
