CK
Charles K
1 reviews | Active since Mar 2009
13 Sept 2024, 15:17
EXTREMELY BAD SERVICE
Vodacom,
Why is my services suspended??????????????????????????????
I cannot even phone Customer Care, what is wrong with your company????
My numbers are paid and correct, phone me urgently @ "0662.85.4642"
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Sept 2024, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply14 Sept 2024, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
CK
Charles K's updateReviewer Update
14 Sept 2024, 13:28Please unlock my phone line now, your ***** department requested an affidavit with 3 signature specimens and a certified copy of my ID, all were emailed to them.
WHY IS MY LINE STILL BLOCKED?????????????????????????????????????????????????????
WHY IS MY LINE STILL BLOCKED?????????????????????????????????????????????????????
CK
Charles K's update14 Sept 2024, 13:28
Reviewer Update
Please unlock my phone line now, your ***** department requested an affidavit with 3 signature specimens and a certified copy of my ID, all were emailed to them.
WHY IS MY LINE STILL BLOCKED?????????????????????????????????????????????????????
WHY IS MY LINE STILL BLOCKED?????????????????????????????????????????????????????
CK
Charles K's updateReviewer Update
16 Sept 2024, 12:00Thank you for your response,
Unfortunately I cannot accept it as I need to know why was this done to me as a loyal client of VODACOM, I was without any services on my mobile as from Thursday up until 10:11 on 16 September 2024, this is the 2nd time it happened without any explanation what this cause to be Admin lock my phone line, not one of the 2 times Vodacom provide me with the reason.
Tell me the reason for my services to be hard core suspended!!!
Unfortunately I cannot accept it as I need to know why was this done to me as a loyal client of VODACOM, I was without any services on my mobile as from Thursday up until 10:11 on 16 September 2024, this is the 2nd time it happened without any explanation what this cause to be Admin lock my phone line, not one of the 2 times Vodacom provide me with the reason.
Tell me the reason for my services to be hard core suspended!!!
CK
Charles K's update16 Sept 2024, 12:00
Reviewer Update
Thank you for your response,
Unfortunately I cannot accept it as I need to know why was this done to me as a loyal client of VODACOM, I was without any services on my mobile as from Thursday up until 10:11 on 16 September 2024, this is the 2nd time it happened without any explanation what this cause to be Admin lock my phone line, not one of the 2 times Vodacom provide me with the reason.
Tell me the reason for my services to be hard core suspended!!!
Unfortunately I cannot accept it as I need to know why was this done to me as a loyal client of VODACOM, I was without any services on my mobile as from Thursday up until 10:11 on 16 September 2024, this is the 2nd time it happened without any explanation what this cause to be Admin lock my phone line, not one of the 2 times Vodacom provide me with the reason.
Tell me the reason for my services to be hard core suspended!!!