sK
samanthea K
1 reviews | Active since Jan 2020
13 Jul 2022, 16:03
Extremely bad service
We received a brand new router and opened a contract with vodacom. 3 days without network. Calling so much our airtime is finished because being shoved from one department to the next. Chat on Facebook messenger chat options on website, after sales department telephonically, contract department
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Vodacom's replyOfficial
14 Jul 2022, 08:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2022, 08:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team