CK
Charles K
1 reviews | Active since Mar 2009
15 Aug 2024, 13:20
EXTREMELY BAD SERVICE
My service for number 0.6.6.2.8.5.4.6.4.2 has been suspended and removed from the network, I cannot contact your customer care department, it only allow me to talk to that useless MOBI.
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Replies (5)0
Replies (5)
Vodacom's replyOfficial
15 Aug 2024, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2024, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CK
Charles K's updateReviewer Update
15 Aug 2024, 14:20Dear Vodacom,
Stop telling me what I do not know, I like to know why my line is suddenly suspended and remove from the Vodacom network due to forensics??????
This is a disgrace and variolation of my rights and privacy!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am not a dealer or any ********, I need an answer before 3pm today or you will see yourself in the media.
Stop telling me what I do not know, I like to know why my line is suddenly suspended and remove from the Vodacom network due to forensics??????
This is a disgrace and variolation of my rights and privacy!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am not a dealer or any ********, I need an answer before 3pm today or you will see yourself in the media.
CK
Charles K's update15 Aug 2024, 14:20
Reviewer Update
Dear Vodacom,
Stop telling me what I do not know, I like to know why my line is suddenly suspended and remove from the Vodacom network due to forensics??????
This is a disgrace and variolation of my rights and privacy!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am not a dealer or any ********, I need an answer before 3pm today or you will see yourself in the media.
Stop telling me what I do not know, I like to know why my line is suddenly suspended and remove from the Vodacom network due to forensics??????
This is a disgrace and variolation of my rights and privacy!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am not a dealer or any ********, I need an answer before 3pm today or you will see yourself in the media.
CK
Charles K's updateReviewer Update
15 Aug 2024, 16:20Vodacom,
Who instructed you to do a full admin lock on my account through forensics, I need to know the names and identities of all. I am losing R2500 per hour due to no service provided to me on this number.
I NEVER LOCKED A ***** OR POSSIBLE *****ULENT ACTIVITIES ON MY LINE OR ACCOUNT, who instructed you to full admin block????????
I need answers as I am proceeding with legal action against Vodacom.
Who instructed you to do a full admin lock on my account through forensics, I need to know the names and identities of all. I am losing R2500 per hour due to no service provided to me on this number.
I NEVER LOCKED A ***** OR POSSIBLE *****ULENT ACTIVITIES ON MY LINE OR ACCOUNT, who instructed you to full admin block????????
I need answers as I am proceeding with legal action against Vodacom.
CK
Charles K's update15 Aug 2024, 16:20
Reviewer Update
Vodacom,
Who instructed you to do a full admin lock on my account through forensics, I need to know the names and identities of all. I am losing R2500 per hour due to no service provided to me on this number.
I NEVER LOCKED A ***** OR POSSIBLE *****ULENT ACTIVITIES ON MY LINE OR ACCOUNT, who instructed you to full admin block????????
I need answers as I am proceeding with legal action against Vodacom.
Who instructed you to do a full admin lock on my account through forensics, I need to know the names and identities of all. I am losing R2500 per hour due to no service provided to me on this number.
I NEVER LOCKED A ***** OR POSSIBLE *****ULENT ACTIVITIES ON MY LINE OR ACCOUNT, who instructed you to full admin block????????
I need answers as I am proceeding with legal action against Vodacom.
CK
Charles K's updateReviewer Update
16 Aug 2024, 09:24No reply, who interfere with my line without my knowledge. Why can you not identify the culprit? I need to know. I sought compensation for this miserable mistake of Vodacom.
CK
Charles K's update16 Aug 2024, 09:24
Reviewer Update
No reply, who interfere with my line without my knowledge. Why can you not identify the culprit? I need to know. I sought compensation for this miserable mistake of Vodacom.
CK
Charles K's updateReviewer Update
23 Aug 2024, 08:46Thank you, I am satisfied with the outcome.
CK
Charles K's update23 Aug 2024, 08:46
Reviewer Update
Thank you, I am satisfied with the outcome.