Extremely BAD Service

<p>I wanted to cancel my subscription with vodacom march month, but then vodacom offered me a lower contract which is R79/month for R110 airtime and 1GB data (No Device Contract). I accepted the offer on two of my numbers that were on higher packages. The one number was never downgraded, and the lower contract was put on a number that was suppose to go on prepaid. They phoned me about 3 weeks ago and said they will fixed it, I other lady of vodacom told me that I will get a new phone for the contract. I said it is okay, my wife had to said 3 days at home (she wanted to do business in town), for couriers that never arrived. I have phone vodacom again, and asked them where is the new phone that they have promised. then I was told again, that it is a "no device" contract, and that I will receive R110 airtime and 1GB data, yesterday the 1st of August came, and they have only loaded R110 airtime, but no 1GB. Vodacom proofed to me in the last few weeks, that there is a lot of Incompentency, Some don't have a idea what is going on... I hope it get fixed. I either want my new phone (as promised), or I want my 1GB like I was suppose to get.</p>