NN
Nomasonto N
1 reviews | Active since Oct 2018
14 Jan 2019, 08:03
Extremely Bad Service!!
Disappointing Service!! i have been calling Vodacom regarding the refund as from the 27th of December. Sent them proof of payment several times. But still my money still not paid back.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Jan 2019, 08:28 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2019, 08:28
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
14 Jan 2019, 14:47Dear Nomasonto,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that the refund request has been processed and that the request could take up to 7 to 14 working days before its paid back into your bank account. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that the refund request has been processed and that the request could take up to 7 to 14 working days before its paid back into your bank account. Regards Consumer Website Team(SA)
Vodacom's reply14 Jan 2019, 14:47
Official
Dear Nomasonto,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that the refund request has been processed and that the request could take up to 7 to 14 working days before its paid back into your bank account. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that the refund request has been processed and that the request could take up to 7 to 14 working days before its paid back into your bank account. Regards Consumer Website Team(SA)