MN
Madelaine N

1 reviews | Active since Nov 2017

20 Nov 2017, 08:26

Extremely bad service

Worst service provider. It's the second month my Apple ipad's data is not working. I have reported it, then it works for a day then it says I have ran out of data but if they check on the system there is 18G left. I will never recommend anyone to use Vodacom. I'm Paying for this and would like to be able to use it.

0
Replies (2)
Vodacom
Vodacom's reply20 Nov 2017, 08:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply24 Nov 2017, 10:22
Official

Hi Madelaine

As discussed, this matter has been resolved.

Have a wonderful day further!

Regards,

RJ

Best regards,