Extremely BAD Service

Item: Vodacom
Rating: 1
Author: Malcolm P

Vodacom have switched off my lines, on a mistake that they made on my account on Monday 21/08/2017. I have called them numerous times to switch my lines back on, but today Saturday 26/08/2017 it is still not switched on.. I see that as extremely unprofessional for a big corporate company as vodacom. I use my phone for business, and I have lost +-R10000 just this week, for a mistake from vodacom..

Helpful (0)

Replies (3)

Vodacom's replyOfficial

26 Aug 2017, 10:08

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom's reply26 Aug 2017, 10:08

Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

Best regards,

Malcolm P's updateReviewer Update

28 Aug 2017, 11:53

And still no feedback... my wives phone is sorted, but mine is still off

Malcolm P's update28 Aug 2017, 11:53

Reviewer Update

And still no feedback... my wives phone is sorted, but mine is still off

Malcolm P's updateReviewer Update

31 Aug 2017, 08:33

Services is on after a long struggle with vodacom, but they have never even contacted me. (Maybe because of all the money that I have lost, because of them)

Malcolm P's update31 Aug 2017, 08:33

Reviewer Update

Services is on after a long struggle with vodacom, but they have never even contacted me. (Maybe because of all the money that I have lost, because of them)