JS
Johan S

1 reviews | Active since Feb 2017

01 Mar 2017, 08:29

Extremely bad service

<p>I requested a simple reversal of an upgrade after Vodacom made a mistake. After 38 days Vodacom is still unable or unwilling to fix their mess.</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Mar 2017, 09:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team