1 reviews | Active since Jan 2012
extremely bad service
<p>this is the 3rd time complaining about vodacom and they seems not to be interested in solving my issue. the last i wrote on this blog, the responded by saying they will get back to me and resolve my matter. i am send from pillar to cost and no one is willing resolve a *****elant issue unless they themselves aware of it within vodacom hence they prolonging to resolve it.</p> <p>it has been almost 5months advising vodacom that i do not have any contract with them and i alslo followed their procedure by sending affidevit with certified id copy and still no one is willing to assist me. i am getting frustated now.</p> <p>i have sent numerous email to customercare and ********** all relevent documents requested by them.</p> <p>i dont know what to do anymore</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
