Extremely BAD Customer SERVICE EVER

Bought a LG styles 3 on contract and after three days it was faulty.

Went to Wonderpark Vodacom store, they said that they could not replace the device and according to protocols have to sent it in for repairs. Seriously, its a new phone and still in the 7 day period.

Yesterday it has been two weeks with no feedback. I had to call them today only to find out that they could not do anything as the charger is damaged, NO damages found or placed on record of such. the reason why i sent it in is due to the fact that the new device took longer than 30 seconds to unlock.

Call the repair call center they could not help, called the store were i purchase the device, guess what, they could not help. whats NEW!!!!

This is parenthetical customer service. This is not the consumers fault that the devices you sell are faulty.

I would not suggest anyone to buy a device from Vodacom again and I DONT WANT THIS CONTRACT ANYMORE !! You guys have lost my pride to be a vodacom member

Call me back with a solution or loose a Customer forever.

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