Extremely bad and pathetic Vodacom Fibre

Last week I wrote a review about Vodacom Fibre that has been off since 8pm on Monday the 11th until now the Fibre is still off . We resorted to cancelling and we were advised that a 1 month notice must be given and R2700 cancellation fee is required. Question is what's the point for the 1 month notice when fibre is now not working for 8 days and the R2700 fee I won't pay it, reason is I never intended to cancel but the Vodacom Fibre is a mess and unreliable & I have never ever experienced it to work full 7 days of the week and I don't see a need to keep it till end of June if the Metro Fibre consultants that came to my home more than once can't find the issue still on day 8. I would like this cancellation to be effective end of May then I can see what to do. I couldn't work for a full week due to this id number is *** cell no *** name is Thandie