LM
Larney M
1 reviews | Active since Aug 2019
17 Oct 2019, 13:38
Extremely bad after sales service and a Phantom Management System
Good day, I am a very irate client at this stage - My contract was completed 3 years ago, I went into Voda World as I was not getting any joy at your SP. My debit order still goes off for a service I am not receiving, to top it all off for the 2 years that I had the contract I never had a Sim card ever - So what I guess, I am paying the device off twice all over. Can someone please help me get a refund and cancel this contract ASAP -
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Vodacom's replyOfficial
17 Oct 2019, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2019, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team