Extremely annoyed
<p>Good Day.</p> <p>I am a very loyal customer to Vodacom, I completely believe in the service provider as I can call up family and friends and not worry about being disconnected etc.</p> <p>I recommend Vodacom to everyone be it strangers. I have had a contract now for 6 years obviously renewing every 2 years but before that on prepaid.</p> <p>I have a contract that I am 12 months into taking 1 Blackberry Z3s but was informed recently that the wattsapp wont work or the bbm after December 31.</p> <p>I called Vodacom asling to upgrade as this phone will become worthless and they advise me this is not possible.</p> <p>I have another year to pay for something I cannot use features on. I mean really are you guys not considering the customers that is going to be affected by this major change. I am also seeking help from the CPA.</p> <p>But I would like to resolve this.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
