Extremely annoyed
I am sick and really tired of Vodacom- Once again they cannot account for the loss of date .This Morning Ioaded a gig this morning and I got an sms saying I have 203mb left no it says I have less than 53mb left -How on earth when I have only been on whatsapp the whol I spoke to some lady who took me through some settings only to find all my app mobile data was switched off-Yesterday I loaded date from the advance and I did not use any of that I need urgent assistance –this is not the first time I complain about this
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Replies (2)
Vodacom's replyOfficial
21 Nov 2018, 06:55 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Nov 2018, 06:55
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Nov 2018, 08:02 Dear Akhona
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance or alternatively contact our call centre on 082 135.
Regards
Vodacom Consumer Website Team
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance or alternatively contact our call centre on 082 135.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Nov 2018, 08:02
Official
Dear Akhona
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance or alternatively contact our call centre on 082 135.
Regards
Vodacom Consumer Website Team
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance or alternatively contact our call centre on 082 135.
Regards
Vodacom Consumer Website Team
Best regards,