EXTREMELY ANGRY!!!!

I AM EXTREMELY DISSATISFIED WITH VODACOM!!!! I was blacklisted by Vodacom in June after my payment method was changed to cash by them without letting me know! It's a small amount and I didn't pick it up. I went and paid the arrears amount on the 5th of July and Vodacom assured me that confirmation will be sent to the bureau to clear my name but that this can take up to 22 working days. I've now phoned Vodacom 3 times and the bureau 3 times. Vodacom assured me once again last week that confirmation was sent. I've spoken to the Bureau yet again and they say the last update they received was in July. Phoned Vodacom now again and was greeted by a very hostile person who kept on trying to explain to me the procedures and when I asked to speak to a manager I was put on hold for more than 5 minutes (while calling from my cell) only to put the phone down. Vodacom is very efficient in placing you on the blacklist but EXTREMELY slack in removing you!!!!