AW
Angelique W
1 reviews | Active since Dec 2020
30 Nov 2021, 11:30
EXTREMELLY POOR SERVICE
Vodacom has the monopoly here is Rangeview in Krugersdorp although we have Fibre with Mweb going through Vodacoms Network. We had a huge storm last week on the 23rd of November 2021. ever since the storm we have been off line we called Mweb and the problem is sitting with the service provider which is Vodacom. We have called numerous times and no one has come back to us today the date is 30/11/2021 you would think they would call or send out a technician out to see what the problem is but no!!!! they are so useless if anyone is thinking to use Vodacom as a service provider for fibre I suggest you use someone else they can give you service and delivery.
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Replies (1)Vodacom's replyOfficial
30 Nov 2021, 14:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2021, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
