EXTREME ULTIMATE PATHETIC MISLEAD SERVICE

Good day readers. I just want to publish and make it known, Vodacom claims to be the best cellular network but their service they deliver is completely pathetic and unacceptable. I have been signed up fo rthe past 7-8 months for a month to month LTE service, until Fibre are being installed in our area. I ran into a financial crisis and was unable to pay my LTE service, hence my line was suspended which is totally understandable I have managed to bring my account 100% up to date, and my LTE line cannot be unsuspended. Vodacom clain i am still in arears and cannot explain as to why i am. I have been blindly signed up for a contract, which i destinctly asked for a month to month

I havent been using the internet service for about 3 months and each month i get an invoice. Vodacom refuses to cancel my LTE service as i decided not to make use of the service any longer.

My account have been paid up to date for 2weeks already and i still dont have the benefit of enjoying the internet service. Vodacom have advised to reach out to my nearest Vodashop for assistance, when i got there Vodashop states they are unable to assist me in this regards. I am an extremely unhappy client and would advise or recommend anyone to make use of this service.