NT
Ndivhuwo T
1 reviews | Active since Jul 2020
27 Jan 2026, 14:17
Extreme poor service from cancellation department. From 1 Dec 2025 to 27 Jan 2026 and case still unresolved.
Extremely bad experience from Line Manager Tumelo Ramothoka, Snr Manager Ishamael Matsotoane and Ashton Pillay and their team (Nandipha Nkosi, Ditebogo Ndimade, Tshegofatso Ramoshoe, Eric Mongale, Fiona Ndlovu, Sinamile, Koketso, Thando, Joseph Bila)
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Replies (1)
Vodacom's replyOfficial
28 Jan 2026, 07:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jan 2026, 07:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team