Extreme poor service

I have got more than 100 employees on a site where we've had good Vodacom service for the last 15 years. For the last 12 or so months our signal has been very poor. Sometimes showing full signal but we cannot make or recieve calls. Myself and staff members have been calling vodacom over 200 times from different numbers and every time they just do 1 of a few things: They close the case by sms saying it has been resolved or They tell us that they will build a new tower there next year Or they said they fixed the problem.

Every time we have to phone the call desk again and explain our problem. Now they have promised me on the 9th that the regional Networking manager will phone me. You guessed it... nothing happend!

Excuse my language, but Vodacom you have become pathetic! If you at least had the decency to tell me to ****** of and go to MTN I could have respected that!