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Portia M

1 reviews | Active since Oct 2017

18 Oct 2017, 13:22

EXTREME POOR SERVICE

I am extremely upset with the poor service i am pregnant and don't have a phone for when i go into labour. Ive been waiting 3 weeks. When i phoned this morning they said i will only receive it friday. Phone me NOW or i will cancel and go to MTN

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Replies (2)
Vodacom
Vodacom's reply18 Oct 2017, 13:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Oct 2017, 10:07
Official

Dear Portia

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ