Extreme Overcharging on Data Usage without any Prior Notice !!!!!
<p>Dear Vodacom !!!</p> <p>I Am Absolutely shocked and ,disatified of how you treat your Valued Clients !!! I have Three Cell Phone Accounts with you and Recently obtained a Router with a 5 Gig Package per month for R 199.99 ... Only to have recently recieved an account of over R8000-00 to Pay on my new Router !?!?!?! There was no notice at all sent that my 5gig was depleted , neither was there any Data Bundles offered for Purchase ???? This is absolute *******!!!! I No Longer feel like a Valued Client at all , i feel that i have been CHEATED AND ****** !!!! I Trust that you will Contact me Urgently regaring the Above Complaint or otherwise i will be forced to Take Further Action !!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
STILL NO REPLY FROM ANY CONSULTANT !!!! PLEASE CONTACT ME ON ********** !!!!
STILL NO REPLY FROM ANY CONSULTANT !!!! PLEASE CONTACT ME ON ********** !!!!
Hi Clive
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Clive
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Rudi
Thank you so much for the Response , My Faith in Vodacom has been restored and i Feel once again like a valued Client !!!
Wishing you all a fantastic weekened .
Kind Regards
Hi Rudi
Thank you so much for the Response , My Faith in Vodacom has been restored and i Feel once again like a valued Client !!!
Wishing you all a fantastic weekened .
Kind Regards
