AS
Armand S
1 reviews | Active since Jan 2016
23 Aug 2021, 08:29
Extremally BAD SERVICES
Please done make use of the Online Upgrades from Vodacom. You place an Order wait your 5 day delivery, nothing happen, When you phone them, you just get told the upgrade is canceled with out consult you in the regards. Now they are at fault because they are running ourt there 5 day period that they tell all the consumers .
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Aug 2021, 12:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Aug 2021, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Aug 2021, 14:24Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have spoken to the Upgrades Division who assisted further.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply23 Aug 2021, 14:24
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have spoken to the Upgrades Division who assisted further.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,