*Extreamly poor service*

I***-5 On 28 February 2020 both my lines on contract, *** has been deregistered of the vodocom network with no reason or warning not only has my numbers been de- registered but my entire profile is deleted of vodocoms system. On the same day I called vodocom customer care to query what had happened but I could only be assisted by them creating a service request to the back office with reference number ***. Till date I haven't received any feedback regarding my service request. I'm currently still being sent emailed invoices and statements regarding this account. The last invoice was emailed to me on 18 March 2020 with invoice number H9-J91JC. I need clarity on what's happening on this account due to the fact that it is negatively impacting my personal credit ratings. I have requested to cancel the contract months before the lines were de- registered due to various reasons. Is this the way vodocom deals with requests of cancellations to customers contracts? I'm unsure of what i was invoiced for in March 2020 and dont see why my numbers had to be de registered of the network. I would like to have clarity regarding this account. Vodocom shouldn't be taking the law into their own hands when it comes to customers accounts. I've had this contract since April 2019. The issues I've experinced on this account is never ending. Reached the limit to being frustrated. Highly disatisfied with the service delivery received.