Extreamly bad service
<p>Its almost been 8 days since appliying for a contract add on to an existing contract an it not activated , i m sitting in the middle of now were with out a means of contacting anybody if there is an emergancy cause my cellphone</p> <p>contract has not been activated, just spoke to the store again and according to them it was activated yesterday at 18:30 they spoke to my brother ( whom is not the contract holder) my line wich is ********** still shows R0.00 Out of airtime? Dail 8111# for airtime advance T&C apply . I was last contacted in this regard at 10:25 am by vodacom on nr +27 82 275 97 wich one can not call back to get feedback on the currenty situation so i ask whats happening and for what am i paying ???</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
