Extreamly bad customer after sale service

<p>Hi i app**** for a add on contract (c3)as its called in store a week ago and waited 3 days for the device, on arrival the color of the divice was wrong , Nr2 i had to purchace my own sim card , Nr 3 its been a week later and still the device is not activated !!!! when i return to the store they keep on telling me that the fault is not teirs and there is nothing they can do in this regard. Then i fone vodacom customer care more then 10 times at diffarent numbers ( ********** , ********** , ********** ,082114, ex wich was givin to me in store), and according to all of them the problem lies with the store, so i traveled 4 days in a row up and down to the store whom still claims its not there fault . All i am capable of doing with the phone at this stage in time is using it as a gloryfied paper weight as i can not call or send sms ext, if i have an emergancy at home or where ever i may be at a sertain stage in time i have no way of contacting the emergancy services or enyone as a matter of fact . Is this what i will be paying for for 24 months ??</p>