1 reviews | Active since Aug 2017

13 Aug 2017, 20:18

Extra services (Vodacom sales)

<p>I bought a phone from Mobile alight,its a contract to Vodacom there were putting extra services without my permission, I visited Vodacom shops to ask them about The Extra Services they told me to call the Sales and upgrades,I called them but I didn't get any help...I need help to solve this miss arable.</p>

0
Replies (2)
Vodacom
Vodacom's reply14 Aug 2017, 13:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Aug 2017, 12:14
Official

Good day, kindly note that we were unsuccessful in making telephonic contact. Should you still require assistance to kindly provide alternative contact details.

Regards

RO