GP
Gary P

1 reviews | Active since Jul 2010

20 Dec 2021, 16:18

Extra Fees payable on Vodacom/Lawyer mess ups

Account handed over and payment arrangements have been made and followed, however legal team are only showing payments until March 2021. Even after proof of payment has been sent, I'm told these payments are Null and Void because they have been paid to Vodacom direct - Please note this is the account number I've been using since payment arrangements have been made!! Who is the ***** here?? Vodacom or Maodi Attorneys. Feels like a **** where I ask multiple times for statements and nothing is given. Payments have stopped until this problem is resolved

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Replies (1)
Vodacom
Vodacom's reply20 Dec 2021, 21:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team