Extra expenses on vodacom account

Item: Vodacom
Rating: 1
Author: pieter A

Good day i have been invoiced for a entertainment service which i never gave consent of. It has been going off of my account for the last 6 months and no results from vodacom to cancel this services. Highly unsatisfied of this matter... please resolve this issue ASAP. thank you very much for co operation

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Replies (1)

Vodacom's replyOfficial

20 Mar 2024, 07:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply20 Mar 2024, 07:58

Official