Extra Debit Order

Item: Vodacom
Rating: 1
Author: odwa T

I have asked for my policy to be cancelled because the contract has expired in February 2026 and so I expected the last debit to be last month March. Why am I still being debited though I asked for a cancellation on expiry date.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

03 Apr 2026, 07:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team.

Vodacom's reply03 Apr 2026, 07:26

Official