Extra Charges

<p>Hi Peter</p> <p> </p> <p>I recently upgraded my contract.</p> <p>When the first payment was deducted was surprised to find out the contract is R*** more</p> <p>The second month my bill was normal and the 3rd month it was +- R*** more</p> <p>I then went through my statements and found out the month I was charged R*** more was not sent to me</p> <p>I went to the shop where I upgraded but they advised me to contact customer care.</p> <p>Customer care told me I bought extra data, but it does not reflect on my statement and I do not recall any data purchase except when switching airtime for data</p> <p>I also recently found out that there are people who recieved promotional data for 3 months was charged.</p> <p>I fear it is the same case with my contract</p> <p>It has been more than a week since logging the call and they still have not contacted me or refunded my money.</p> <p>Can you please assist me.</p>