1 reviews | Active since Sept 2009
<p>I signed up for a new contract on April 2017, and Uchoose contract 110 and a samsung handset, the cost was R110 for the airtime and R59 for the handset, the total R169. What I got was the handset, airtime and promotional data of 4 gigs ( promotional data advertised was 5gigs), The issue that I complained to customer care on 4 May 2017 was the Bill for May which was the charge for an extra 5gigs for R350 which was not on the contract nor adtvertised, I am still waiting for the invoice to be corrected, if not then I request my contract be cancelled.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per SMS Communication, query has now been Resolved.
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per SMS Communication, query has now been Resolved.
Best regards,
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