Extra bank charges because of Vodacom

<p>I changed my debit order date last month, what a disaster!!!! Firstly they did not explain the billing procedure to me properly... Secondly, I received phonecalls that my billwas in arrears when it was not. Propmpting me to make a payment... Which was also a desaster because they still proceded t take the debit order which still bunced. Thirdly, they then proceded to take a debit order of an obscure amount (which was debited incorrectly!) which bounced TWICE!!!!!! I incurred bank costs of 2xR180 and also a penalty fee of R150 because my bank account is in arrears!!! Not fair at all!! </p>