BM
Bongani M

1 reviews | Active since Nov 2017

31 Mar 2018, 07:58

Extra airtime service

Vodacom your service is really bad. Why give customers extra airtime if you not gonna let the customer use it. Recharge with 35 today got 17 rand extra airtime valid for a day check it 30 mins later it's not there anymore. It's the last time I'm writing this next I'm going to change network.

0
Replies (2)
Vodacom
Vodacom's reply31 Mar 2018, 08:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Apr 2018, 10:44
Official

Good day Bongani,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,