BM
Bongani M
1 reviews | Active since Nov 2017
09 Feb 2018, 18:47
Extra airtime
Really now how do you give someone 150 airtime to use within one day and then after 4 calls that where not even above 4 min each I get a message that I'm left with R6.4 9 left can you really proof I spend over 143 rands making those calls. Vodacom please stop misleading people with your extra airtime. I can't spend over 143 on just 4 calls on your network.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Feb 2018, 18:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Feb 2018, 18:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Feb 2018, 20:51Dear Bongani Maphalala,
I do apologise for the inconvenience caused.
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,
Vodacom's reply22 Feb 2018, 20:51
Official
Dear Bongani Maphalala,
I do apologise for the inconvenience caused.
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,