AA
Anver A

1 reviews | Active since Jul 2015

02 Oct 2015, 20:26

************s and *******!

Firstly I have a call limit of R300 in place. I got hit with a R2318 bill. When i called vodacom to enquire, then they said it's data charges. I have checked my data usage via a 3rd party app, and i have managed to track that i have only used wifi this month, and no cellular data. All cellular data updates have been disabled on my phone. I just renewed my contract 2 days ago, but now i am having serious regrets. This is not the first time i have picked up a problem with vodacom's billing. According to my calculations i am supposed to be paying not more than R1000 a month for calls and subscription. Now i am paying R2318.00. In addition a few months ago i got hit with a R3500 \data usage"bill. When i called vodacom to query it"

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2015, 07:45
Official
Hello anverayob,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,