******ion of the highest order!!!!

I have a big problem with Vodacom. Earlier on in the year i requested for my 2 lines to be cancelled. Vodacom sent me 2 premature cancellations and i duly paid, but Vodacom only cancelled one, the other line was not cancelled. I did follow ups but to no avail, only in July did they decide to cancell the other one. To my suprise i got a bill of R1600 odd, instead of R540/530. Upon looking at my statement i was charged yet again for a cancellation fee of a R1000 odd. This means that i have to pay twice for a cancellation of one number?!?!?! This is unacceptable in my view, now Vodacom has locked my lines and they expect me to pay this additional R1000 odd. I've called the Accounts and cancellations department respectively, nothing materialised from both calls. At some point i couldnt be verified because my profile has been locked. I've been able to do absolutely nothing with my phones, not even send a please call me!!!!!!!