1 reviews | Active since Jul 2011
******ion of funds from Customers
Today, 24.03.2015, I received two emails from VODACOM SA stating they would be increasing my subs on my 24mnth contract on two data devices. The agent, Tsholofelo, said Vodacom is within their rights to do so. Where does the CPA come in when companies such as Vodacom can ************ly increase their subs on a contract? It may not be much but for those who cannot afford it, it is one rand too much. To cancel my contract on the remaining months will cost me R1102.21. This costs more than a Router. I have cancelled my cell phone contract with Vodacom for similar issues. Why can Vodacom break the contract and the customer is not allowed to break it? Does this mean that Vodacom can increase their subs to whatever they want because they can? Where does this leave the folks who seriously cannot afford the increase?
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
