1 reviews | Active since Dec 2017
I had a balance of over R1200 in airtime bought a gig of data the previous evening, the next morning I found my balance to be zero. I’m shook as to how on earth could my airtime and data to be depleted in this manner, to top it of my monthly airtime from the contract didn’t reflect this time and Vodacom has the nerve to deny it. I am in disbelief with the level of service from them lately and their ridiculously expensive charges, I’m not even much of an internet user nor do I use a lot of apps. Vodacom is such a poor poor service provider I’m disgusted completely!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
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