JD
Jarred D
1 reviews | Active since Mar 2009
27 Jul 2015, 12:45
External Company calling to sell vodacom contract
I got a call on the 19th of June from a company called REWND selling me a Data Router with a 2 Gig contract from Vodacom, they had all my PERSONAL information reading it back to me to verify them. I tried to call the number on there SMS *** and this number doesn't exist. I want Vodacom to explain how this REWND company got my personal details, tried to sell me a contract through Vodacom to me of which i have never ever received anything. If this is not sorted out i will be taking this matter further.
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Vodacom's replyOfficial
28 Jul 2015, 08:11Hello jarredd,
On behalf of Vodacom, kindly accept our sincere apology for this instance which resulted in a Social Media Posting.
This incident has been assigned to our Business Partners which deals directly with our subscriber call-out notifications, having requested from them to add you to their No Call Out List.
Please note that Vodacom does not sell or provide party information, please note that your information is available on the National Consumer Database which is accessible by other providers and you can elect to unsubscribe.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindest Regards
Vodacom Consumer Websites
On behalf of Vodacom, kindly accept our sincere apology for this instance which resulted in a Social Media Posting.
This incident has been assigned to our Business Partners which deals directly with our subscriber call-out notifications, having requested from them to add you to their No Call Out List.
Please note that Vodacom does not sell or provide party information, please note that your information is available on the National Consumer Database which is accessible by other providers and you can elect to unsubscribe.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindest Regards
Vodacom Consumer Websites
Vodacom's reply28 Jul 2015, 08:11
Official
Hello jarredd,
On behalf of Vodacom, kindly accept our sincere apology for this instance which resulted in a Social Media Posting.
This incident has been assigned to our Business Partners which deals directly with our subscriber call-out notifications, having requested from them to add you to their No Call Out List.
Please note that Vodacom does not sell or provide party information, please note that your information is available on the National Consumer Database which is accessible by other providers and you can elect to unsubscribe.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindest Regards
Vodacom Consumer Websites
On behalf of Vodacom, kindly accept our sincere apology for this instance which resulted in a Social Media Posting.
This incident has been assigned to our Business Partners which deals directly with our subscriber call-out notifications, having requested from them to add you to their No Call Out List.
Please note that Vodacom does not sell or provide party information, please note that your information is available on the National Consumer Database which is accessible by other providers and you can elect to unsubscribe.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindest Regards
Vodacom Consumer Websites