NO
Nathan O
1 reviews | Active since Apr 2019
19 Apr 2019, 12:45
Extending contracts without consent!
Very over priced compared to other service providers!
Vodacom also felt the need to extend my contract without my consent, and when I contact them to try and fix it, they get all uptight and tell me they will listen to the recording of where I supposedly requested to extend the contract. 8 months later and a few more calls later NOTHING HAS BEEN DONE YET!
Vodacom is PATHETIC!!
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Replies (2)
Vodacom's replyOfficial
19 Apr 2019, 12:58 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Apr 2019, 12:58
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NO
Nathan O's updateReviewer Update
19 Apr 2019, 13:03The contact number I have used is incorrect, and so is the name I used...
I am sick at tired of dealing with you!
You have successfully ****med me into another 2 years of terrible service with you, which I am already a year into! I’m nice this contract ends I WILL NOT CONTINUE WITH VODACOM! I have already ended 3 contracts with you and am now happy with Telkom!
NO
Nathan O's update19 Apr 2019, 13:03
Reviewer Update
The contact number I have used is incorrect, and so is the name I used...
I am sick at tired of dealing with you!
You have successfully ****med me into another 2 years of terrible service with you, which I am already a year into! I’m nice this contract ends I WILL NOT CONTINUE WITH VODACOM! I have already ended 3 contracts with you and am now happy with Telkom!