exteamly very poor services ****arney and southgate branch

<p>I bought a Samsung S7 Edge phone on contract in August 2016, my phone fell i took it to Vodacom ****arney branchon the 14 Dember 2016 , everyrhing went well till today I received a sms my phone is ready for collection, my phone is still the same they couldnt fix it because they need proof of purchase, no one called in this three weeks to inform me that they need proof of purchase and yet its on contract the stupid branch couldnt assist with the nessasary document, i then had to go all the way back to Vodacom Southgate TO GET THE PROOF, NOW I HAVE TO WAIT ANOTHER 3 WEEKS.</p>